my cd/dvd drive HL-DT-ST DVDRRW GCA-4166B will not play or burn cd's only dvd's (2968 Views)
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tomgirlcountry
Posts: 1
Member Since: ‎12-17-2010
Message 1 of 2 (2,968 Views)

my cd/dvd drive HL-DT-ST DVDRRW GCA-4166B will not play or burn cd's only dvd's

i'm having trouble with my cd/dvd rom.when i put a dvd in it will read and play it no prob.it will burn video on blank dvd.but when i try to put a cd in to play or blank one to burn audio it won't play it.the little cd icon comes up on screen for split second like its trying to read it but then disappears.when i go to device mang it says drive is working properly but its not.how can i get it to also start playing and burning my cd's too?

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DavidPK
Posts: 30,479
Member Since: ‎09-24-2010
Message 2 of 2 (2,967 Views)

Re: my cd/dvd drive HL-DT-ST DVDRRW GCA-4166B will not play or burn cd's only dvd's

Hi,

First, try the automated fixit from Microsoft on the links below.

 

Windows 7

 

Vista

 

Check if the drive is now working.

 

If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager.  Click to open the IDE ATA/ATAPI Controllers.  Right click on the first channel and select uninstall.  Do not delete drivers if asked.  When uninstalled repeat the process for each channel.  Also if an ATA controller is listed, right click and uninstall this, again not deleting drivers if asked. Then open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.

Reboot the PC and let Windows reinstall the devices.  Check the drive again.

 

If it still isn't working, run the automated fixit from Microsoft on the link below again.

 

Windows 7

 

 

Vista

 

Next, from the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.

 

Hope this helps.

 

Best wishes,

 

DP-K

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