HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

will not read cd roms (342 Views)
Reply
Reply
Topic Options
DJJ92 Honor Student
Honor Student
DJJ92
Posts: 4
Registered: ‎12-27-2011
Message 1 of 3 (342 Views)
Report Inappropriate Content
Accepted Solution

will not read cd roms

‎12-27-2011 01:58 PM

hello i hope someone can help my my Hp lap top will not read CD roms or discs.

 

i noticed this when i was trying to install my norton security today i have never had problems before and the computer is only 1 year old.

 

 

please help me, many thanks Dean

D . JONES
0
Reply
0
Please use plain text.
 
Provost Provost
Provost
banhien
Posts: 17,615
Registered: ‎01-29-2009
Message 2 of 3 (341 Views)
Report Inappropriate Content

Re: will not read cd roms

‎12-27-2011 02:01 PM

Hi,

 

Please try this first:

 

  http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
***
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
Please use plain text.
 
DJJ92 Honor Student
Honor Student
DJJ92
Posts: 4
Registered: ‎12-27-2011
Message 3 of 3 (339 Views)
Report Inappropriate Content

Re: will not read cd roms

‎12-27-2011 02:09 PM

thank you this has fixed my problem :smileyhappy:
D . JONES
0
Reply
0
Please use plain text.