HP Support Forums
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02-04-2011 11:53 AM
What bios level is your PC at? Look at the HP blue screen when you boot up. Bios version 5.22 is latest level posted by HP.
I noticed that your model PC has a motherboard with not so good of a reliability record.
02-04-2011 08:47 PM
Three things. 1. the problem is back just like it was before. 2. what do i press during boot up or what section is it in? and finally 3. can i upgrade the motherboard or bios level without having to buy software or a new computer? like can i download a free program off of nvidia or something?
02-05-2011 11:03 AM
The bios update is free and is the NVIDIA driver update.
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. You might want to buy a can of compressed air to blow the dust out of the CPU heat sink. Plug your PC back in and give it a go.
02-05-2011 11:20 AM
ok so open it up, used compressed air to get the dust out, unplug all cables to the motherboard, and replace them. so i need to get new cables or just unplug and put them back in.
02-05-2011 12:26 PM
Just unplug the cables one at a time then reconnect it. This will make sure that there is a good connection. Sometimes the connector contact points will become high resistant and will no longer pass current properly. The same issue can happen with cards and memory dimms.
02-07-2011 02:05 PM
Ok, tired the opening up the computer and whatever with the cables and it seems to have worked, im going to try out the games progressively over a week and see if it worked