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‎11-14-2013 07:32 PM

HP Recommended

Hello Lil_Lisa27,

 

I meant that there is no legacy option in the bios...

I still have the old graphic card which has no beep problem so that I can test bios settings.

 

I uploaded pictures of the options I can see.

Here

 

Can you help me?

 

Thank you

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‎11-15-2013 09:29 AM

HP Recommended

Hello -Max-,

Thank you for all the information and the screenshots. At this point if you are not able to boot into the legacy option in the BIOS or do not have the option, the card that you are trying to upgrade to is not compatible with your system.

Regards.

I worked on behalf of HP
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‎11-15-2013 09:53 AM

HP Recommended
Did you update your bios on your motherboard?
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‎11-15-2013 10:15 AM

HP Recommended

Yes the bios is the latest version which is version 7.16 Rev. A.

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‎11-15-2013 11:08 AM

HP Recommended
Is the video card that works inboard or an addon?
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‎11-15-2013 11:08 AM

HP Recommended
Onboard I mean
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‎11-15-2013 11:28 AM

HP Recommended

The computer came with a Eyefinity Radeon HD 7570 (pci-e card).

 

Integrated graphics are not available on this motherboard.

 

(the computer is a H8-1211)

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‎11-15-2013 11:54 AM

HP Recommended
I suggest calling hp and finding out how to switch to legacy mode.At first I had no option but after updated bios and rebooted option was there.Maybe he know another way or maybe they call it something else
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‎11-15-2013 08:09 PM

HP Recommended
If the video card didnt come with the system don't bother calling hp. i called and as soon as they heard i installed a video card they said they couldnt help. Apparently installing a new video card voids warranty/support. I never got mine fixed with my old video card. I went out and bought a nvidia 660 gtx and was able to boot just fine.

FYI booting legacy didnt fix my issue so it might not be the fixall everyone seems to think it is or it just could be the system I bought. Who knows lol

Doug
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‎11-30-2013 02:34 AM

HP Recommended

i love you

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