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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Thanks for answering.

 

Do we know anything about the issue date of this HP OEM firmware? Maybe it is later than the EVO fix? I do not really think so, sadly.

 

Plus they could have fixed the issue separately from Samsung, but that is also a not so real possibility.

 

Here is a thread that deals with the derivatives of the 840 series and the EVO 840 series OEM versions.

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Please note: The "Performance Degradation" only appends to the Samsung 840 Evo based SSDs, yes also the OEM ones.

But it is not true, that "every" 840 EVO or OEM-like SSD is affected. There are several users, me included, that are not affected by this issue.

 

There is software to check, if your SSD is affected.

One is from anandtech Forums:

http://www.overclock.net/t/1512915/read-speeds-dropping-dramatically-on-older-files-benchmarks-neede...

Check the "SSDReadSpeedTester2.04.zip"

 

There is also "FileBench007a" from a german tech forum.

http://www.computerbase.de/forum/showthread.php?t=1394418&page=10&p=16314483#post16314483

Check the "File Bench 007a.zip"

 

Check out these tools, they will show the performance degradation on old files. If you have like 30-100 MB/s read speeds on larger files (+500MB) you are propably affected. Please note, that the files should reside at least for 3-4 weeks on your SSD before the effect kicks in. The older the file, the slower the read speed.

 

And another thing. You can only proof that your SSD is affected, if you double check with a "fresh", large file. So if you found a file, that is very slow on readings, copy that file to the same location with a different name. Then bench again. If you see the new file is read fast, an the old one is read slow, then you are affected by the problem.

 

Please be aware, that normal "Benchmark" Tools like AS SSD or CrystallDiskMark do NOT SHOW this issue, since they alsway bench with "fresh" data.

 

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Dear BKeller,

 

Thank you very much for the throughout explanation. I will look into it this week and check the machine, but then I will have to wait a few weeks to get punctual results.

HP Recommended

No status or update on this. HP has turned their head the other way it seems. As the person I was working with and sent the requested information. I have heard nothing since. Lets get on the ball here HP and let customers know if we are effected with this or not. I know you have test labs.

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BUGGY Samsung: Disk_SAMSUN_MZNTE256HMHP-000EXT2

 

 

We are a Swiss Reseller and have around 10 pcs of HP 840 G3 (T9X55EA#UUZ). Shippment was from 3 different largest HP-Wholesaler in Switzerland. The Serial numbers are 4000+ Devices apparat.  Shipped with different carriers and 2-3 appart in time.

 

All them HAVE the HP M2 SSD BUG. The Samung Disk has from factory BAD Sectors. OS may run he time Windows hits the bad sector you get a blue screen.

 

Problem:

 

* If you install the factory pre Installed WIM Windows 7 64BIT you run into a Bluescreen

* If you RE-Setup Windows 7 from Recovery you run into Bluescreen

 

Solution from HP for Resellser, Shops and HP partners:

 

* LOW Level WIPE the Full SSD Disk with a options that takes from 1-4 Hours

* RE-install ful OS from Recovery Media which at the end you have to pay shippment

 

 

Worst > HP comes and tells endcustomer to use HP FILE Sanitizer on an UEFI activated Laptop. 85% of the Low level Sector Test and WIPE tools DO not work under UEFI or LEGACY boot on the laptop with USB CD/DVD.

 

We are offended by how HP handels the CASE with the defecive SSD Disk on the Elitebook Series and others. We understand that this a BUG related to Samsung but the prodcut Warranty is from HP. We guess all of them and a large amount of serials are affected.

 

Thats what HP writes to HP-partners who sold HP products for over 25+ years.

 

Vielen Dank für Ihre Anfrage bei unserem Support. Hiermit möchten wir Ihnen mitteilen, dass es sich um kein Serienproblem handelt . Sollten Sie die Installation nicht zum Laufen bekommen, versuchen Sie die Methode mit der HP Recovery CDs. Damit schliessen wir Ihre aktuelle Anfrage.

 

HP Computing Support

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