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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-19-2017 03:26 AM

HP Recommended
Product: HP Compaq dc7700 CMT
Hello, i can't pull out the hard drive from my HP Compaq dc7700 CMT, I pull up the green bracket and when i try to pull out the hard drive it's stuck, i used all my force put i can't get it out.
What can i do?
1 REPLY 1

‎03-19-2017 12:46 PM

HP Recommended

@Stinray

 

These drives have screw-in pins on the side that guide the drives into the rails, and there is a plastic lever you have to pull in order to free the pins so the drive will slide out.

 

Here is the service manual for your PC:  http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=3232028&docLocale=en_US&docId=emr_na-c00...

 

Instructions are on page 6-21.

Good Luck



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