10-20-2012 01:33 PM - edited 10-20-2012 03:38 PM
I have a HP Pavilion Desktop a465c. All of a sudden I can no longer access the internet. I checked the Device Manager and found a yellow question mark at Other Devices. I expanded Other Devices and both the Ethernet Controller and PCI Serial Ports have yellow question marks. I would like to install the drivers for both these devices but cannot locate the drivers on either the D or C drives.
For the Ethernet Controller I found the following ID on the Details Tab: PCI\VEN_10EC&DEV_8100&SUBSYS_80001043&REV_1014&239
For the PIC Serial Port I found the following ID on the Details Tab: PCI\VEN\11C1&DEV_0400&SUBSYS_040011C1&REV_02\4&239
Where can I go to download these drivers for the devices and install them??? Also, both devices are showing "Device not configured correctly (Code1)".
Can you help
10-20-2012 04:49 PM
***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520