02-17-2014 05:15 AM
I have an intermittent error message that appears on bootup at POST:
ERROR: System Fan Has Failed.
Service PC to prevent damage to the system.
Press <F2> to continue
Compaq Presario WE220AA-ABU CQ5308UK (out of warranty).
BIOS: American Megatrends Inc. v5.15 (06/11/2009) - SMBIOS: v2.5
CPU: AMD Athlon II X2 215 - 2700Mhz
OS: Windows 7 Home Premium x64
- Modifying the CMOS settings to alter the behaviour of the fan. No settings applicable
- Opened the case and noted that while the System fan was running, it was noisy so replaced it like for like.No change in the error.
- Using a can of compressed air, thoroughly dusted out the computer's innards. No change in the error.
My next move would be to update the BIOS to see if by doing do, I'm hopefully presented with some fan settings, but I've searched for an updated BIOS here without success.
Can someone shed any further light on this issue, please?
Is there an updated BIOS version for this model?
02-17-2014 05:22 AM
Try a hard reset as follows:
1) Remove the battery and unplug the DC power adapter.
2) Press and hold the power button for more than fifteen seconds.
3) Plug in the DC power adapter (leave the battery out for now)
4) Press the power button
Please post your positive or negative results here in your thread.
02-17-2014 05:31 AM
I don't belive this procedure is documented on the official page for the machine....?
02-17-2014 06:11 AM
It has been known to bring notebook PCs back to life. There is no guarantee that will happen but it does work frequently enough to make it a worthwhile trying.
02-17-2014 07:00 AM
I am assuming that by a hardware reset, you're referring to an articlce similar to this one: http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&
02-17-2014 07:23 AM - edited 02-17-2014 07:29 AM
Oops. My mistake.
Purchase a fan from NewEgg or another vendor that is the correct type for your CPU socket and replace it.
You will need to purchase one that is quite low profile so it will fit in the OEM case which is a tighter fit than an enthusiast case. The large fans\heatsinks will not fit inside the case.
this type is what you should look for. they are quite cheap. Go online to the company website to get accurate instructionsfor removing the old one and installing the new one. You will need a high quality thermal interface material. My own personal preference is Arctic Silver's Ceramique 3.
02-17-2014 07:32 AM - edited 02-17-2014 07:36 AM