12-01-2011 07:10 PM
Hey I have an HP Pavilion a6742p and I can't get it to turn on, when I press the power button the green light on the back of my computer turns off. I figured out that if I disconnect the power plug and reconnect it or if I hold down the power button for about 5 seconds the green light turns back on but the computer does nothing. I tried disconnecting the power source from everything and reconnecting and still nothing. The computer stopped working after a power outage ocurred, but when it ocurred the computer wasn't even on. Any ideas on what's happening?
12-02-2011 10:28 AM - last edited on 04-18-2016 03:45 PM by OscarFuentes
First of all, welcome to the user forums.
The procedures for tesing the power supply are here:
The specs on your unit:http://support.hp.com/us-en/document/c01628403
The power cord supplies a minute voltage to the PSU and motherboard in the OFF position. That said, IMHO your old 250W PSU has not survived a power spike.
Good news is that your in the position to make choices. New PSU, and maybe a nice PCIE graphics card.
An energy efficient PSU can save you $$ in the future. The meaurements are important. These units are all 5.9 x 3.4 x "X" long. The "X" is depth into your case. The PSU in your case is 5.5" L (or depth). Some of these listed below are longer.
Rosewill (exact fit PSU's):http://www.newegg.com/Product/ProductList.aspx?Sub
You need to measure for these.
If you elect to also upgrade the graphics, ask.
Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..
Loaner: Envy Omen Windows 10 Home 64 4th Gen Intel(R) Core(TM) i7-4720HQ + NVIDIA GeForce GTX 960M 2GB Discrete Graphics (8GB memory) 128GB SSD
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro, 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN7 Pro 64bit, ZOTAC GTX1080 8GB, 500GB HD SSD, Rosewill Blackhawk case and OCZ 750W.
Printer -- HP OfficeJet Pro 8620