02-20-2014 04:39 PM
I saw your post and forwarded it to the right people for review. You should hear back from someone shortly on the HP Support Forum.
02-20-2014 09:43 PM
The internal cage can not be ordered. Of greater concern is the XP OS. It's scheduled for an End of Life Cycle.
That means no support, no upgrades, no virus protection or support for MS Office 2003.
Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..
Loaner: Envy Omen Windows 10 Home 64 4th Gen Intel(R) Core(TM) i7-4720HQ + NVIDIA GeForce GTX 960M 2GB Discrete Graphics (8GB memory) 128GB SSD
Loaner: HP ENVY 8 5002 Tablet
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro, 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD
Custom Asus P8Z87D, I7-4770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 500GB HD SSD, Rosewill Blackhawk case and OCZ 750W.
Printer -- HP OfficeJet Pro 8620