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Honor Student
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Member Since: ‎11-14-2011
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HP Pavilion 6320y desktop wont boot up.

My brother bought a HP pavilion 6320y desktop a little over a year ago and says it won't boot up.  I took it home with me to troubleshoot it and can't get it to boot to bios.  It has an M2N7B-LA motherboard, an AMD phenom II X4 820 quad core processor, an Nvidia GeForce 9100 graphics card, an a windows 7 64 bit operating system.  I cleaned it out of all the dust, reseated the RAM, and disconnected the hard drive.  I finally got it to turn on and stay on, but the fans shut off shortly after.  I know the mother boards in these aren't the best, but could it be something else?

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Member Since: ‎07-17-2009
Message 2 of 6 (1,315 Views)

Re: HP Pavilion 6320y desktop wont boot up.

Hi,

 

Do you hear any beeps?  HP BIOS beep codes.

 

Try clearing the CMOS.  Generally the CMOS battery is good for 3-5 years but it's only a $4 item to try a new battery.

 

The motherboard in 6320y PC does have a bad history. 

 

You might want to try another power supply or take the PC into a competent PC repair shop for advanced troubleshooting.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-6500u,6GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
Provost
Posts: 42,547
Member Since: ‎09-24-2010
Message 3 of 6 (1,313 Views)

Re: HP Pavilion 6320y desktop wont boot up.

[ Edited ]

Hi,

 

First try the procedure to 'Clear the CMOS' shown towards the bootom of the page on the link below.

 

http://support.hp.com/us-en/document/c01925562

 

If the above doesn't help and you have more than one Memory Module installed, try the following.

 

Remove all but 1 of your memory modules and then see if the PC will boot.  If it doesn't, try the same module in another slot.  Repeat this so you try the same module in all 4 slots  If is still doesn't boot, try this process with another memory module to see if any combination will allow the PC to start.

 

Regards,

 

DP-K

 



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Honor Student
Posts: 4
Member Since: ‎11-14-2011
Message 4 of 6 (1,308 Views)

Re: HP Pavilion 6320y desktop wont boot up.

I don't hear any bios beeps on start up, i am quite familiar with them.  I reset the CMOS and tried each set up ram seperately. I have 4 (2GB) sticks. Any other ideas?

Provost
Posts: 25,298
Member Since: ‎07-17-2009
Message 5 of 6 (1,306 Views)

Re: HP Pavilion 6320y desktop wont boot up.

[ Edited ]

Hi,

 

If you have a spare power supply then give it go.

 

Try this article and don't skip any steps.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-6500u,6GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k, Z97, 16GB 2400 MHz DDR3, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, GTX 980TI, Corsair H75 water cooler
Windows 10 Pro in UEFI mode - production system
Windows 7 and 8 in UEFI mode - test systems
Honor Student
Posts: 4
Member Since: ‎11-14-2011
Message 6 of 6 (1,303 Views)

Re: HP Pavilion 6320y desktop wont boot up.

Ill give it a try and come back tomorrow, wish me luck.

 

Thanks for your help.

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