• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-07-2016 11:21 AM

HP Recommended
Product: HP Pavillion a6720at
Operating System: Microsoft Windows 7 (64-bit)

I have reinstalled operating system and all drivers from the product support webpage but when looking at the Device Manager, the Coprocessor does not work properly. Searching nvidia.com did not help, installing the driver set 334.89 did not help. Any idea how to fix the Coprocessor? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2016 12:33 PM

HP Recommended

Hi:

 

You need this chipset driver to install that device...

 

http://www.nvidia.com/download/driverResults.aspx/30520/en-us

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎04-07-2016 11:32 AM

HP Recommended

Hi,

 

Try installing the nForce ATA Controller driver on the following link.

 

http://ftp.hp.com/pub/softlib/software11/COL31105/pv-77141-1/sp44490.exe

 

When complete, restart the PC.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-07-2016 11:40 AM

HP Recommended

Thank you for the response - however, I have tried to install this without success, I receive an error message saying "Your system does not fulfill minimal requirements for this actualisation. Actualisation was aborted. (9996)"
Any idea what is wrong?

Thanks

Was this reply helpful? Yes No

‎04-07-2016 11:51 AM

HP Recommended

Hi,

 

Is the version of Windows 7 your running definetely 64bit?

 

Try applying all Windows 7 updates, particularly for .NET Framework and then see if the installer will complete.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-07-2016 12:33 PM

HP Recommended

Hi:

 

You need this chipset driver to install that device...

 

http://www.nvidia.com/download/driverResults.aspx/30520/en-us

Was this reply helpful? Yes No

‎04-07-2016 01:37 PM

HP Recommended

Thanks, this did the trick! 🙂

Was this reply helpful? Yes No

‎04-07-2016 02:23 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.