09-28-2010 02:48 PM
HP Pavilion dv9700
Can't seem to install the latest "important update" - installation fails and error code 8007371C
Can anyone advise what to do?
I am running Vista - can I just ignore the above, upgrade to Windows 7 and the problem should go away, right?
09-28-2010 03:00 PM
Hello PaulBee, Welcome to the HP Forum. This is not an unusual problem. It has happened to many of us.
You might be able to just upgrade to Windows 7 and still have the issue. The upgrade may retain some of the registry settings, and other data.
Here is a link to a Microsoft site that is posted as the fix for this issue. I have not tried it since I have no need fot it at this time.
You might want to take a look and see if my be useful for what you require.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.