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‎01-09-2017 08:32 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)
Hey guys
I have a problem with my inet.
It says a cable is not plugged in or may be broken but my wifi is working. I believe its my pci serial port drivers i dont know. Please help
1 ACCEPTED SOLUTION

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‎01-09-2017 09:57 AM

HP Recommended

If it is a desktop you need to post over in that board on this Forum. They will also want to know the model number, I am sure. 

View solution in original post

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4 REPLIES 4

‎01-09-2017 09:18 AM

HP Recommended

What is the model of the laptop? May not have the driver for wired ethernet installed. PCI serial port is another thing unrelated to wired ethernet and it appears you are missing that driver, too. It is usually Intel AMT driver. 

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‎01-09-2017 09:35 AM

HP Recommended
Hello its a pc actually and i had internet today. about 3pm it crashed when i look at my network drivers everything is good
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‎01-09-2017 09:57 AM

HP Recommended

If it is a desktop you need to post over in that board on this Forum. They will also want to know the model number, I am sure. 

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‎01-09-2017 11:33 AM

HP Recommended
Allright thank you
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