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HP Recommended
23-f270
Microsoft Windows 10 (64-bit)

Hello,

 

I recently had a failed/bad hard drive in my computer that was just out of warrenty, so I took my computer to a computer repair man who said he could replace the old/bad hard drive with a new one.  This man didn't really hold up the end of his deal, and now I find myself in a dispute with him as he still has my HP PC and he gave me a lesser Dell as if to replace it.  Now, I've contacted the better busniness bureau to settle this dispute.  But now he's trying to claim that he gave me the HP's hard drive and RAM unit.  All this man gave me was a rectangular metal box telling me it was the old bad hard drive.  So what I need to know is are the hard drive and RAM in this model one piece?  I need proof that if the RAM is missing, he was the one who took it out and sold it.  I was only given the one component from the computer, and I would like to know if the RAM and hard drive are one or two sepearte pieces?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

RAM and hard drive (HDD) are two different things. Your machine has 6GB of RAM that means it has 2 sticks and it has 1TB of HDD (1 unit). Its specs:

 

       http://support.hp.com/us-en/document/c03801226

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

RAM and hard drive (HDD) are two different things. Your machine has 6GB of RAM that means it has 2 sticks and it has 1TB of HDD (1 unit). Its specs:

 

       http://support.hp.com/us-en/document/c03801226

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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