04-18-2014 12:48 PM - edited 04-21-2014 10:29 AM
Here's the background. I have a stand alone CD/DVD duplicator that has 8 Optiarc DVD RW AD-7261S 1.03 LightScribe enabled drives (it's labeled 200+ disks). To use the LightScribe function, I create a LightScribe image on my desktop (doesn't have a LightScribe CD/DVD) using the LightScribe Labeler software. I then burn the LightScribe image file to a blank disk. The duplicator reads it and labels the disks. Last week I was designing a label, and saw the following when I tried to print.
It's never done this before, and I don't really understand what's wrong. I've completely swept all lightscribe software from my pc and reinstalled. I've looked for and installed all the updates I could find. Nothing has worked. I'm running Windows 7 32bit Lenovo ThinkCentre. Any explantion of whats wrong and how to fix it would be appreciated.
This topic probably shouldn't be under hardware.
04-18-2014 01:20 PM
Be sure that the CD/DVD device is not behind the Lightscribe drive selection which is showing blank. If there is nothing there then download and use Imgburn to detect if the drive is even recognized by Windows and whether the drive is still showing Lightscribe capabilities. Be careful what you click on when installing Imgburn or you will end up with a bunch of software that you may not want.
04-18-2014 01:50 PM - edited 04-18-2014 07:12 PM
Imgburn says that the drive is not showing Lightscribe capabilities. I don't think it ever did. My PC doesn't have a lightscribe enabled drive, but the stand alone duplicator does. The PC was only used to create the lightscribe image file. If I need a Lightscribe enable drive on my PC to use Lightscriber Labeler, why has it been working thus far without any problems? How could I get it to work again without buying a drive for the PC?
P.S. If it's helpful to know, the stand alone doesn't have any USB ports or other connect possiblities. Just a power plug.
04-18-2014 02:32 PM
You don't think that your PC ever had a Lightscribe drive? Perhaps it did and the drive has failed.
I think there is some missing information. How did you get Lightscribe to even create an image if there never was a Lightscribe drive connected to your PC ? How are you getting the image from your PC to the standalone hardware?
You might try going back to a known good Windows restore point before the issue occurred.
04-18-2014 06:53 PM
I have an file named ILY.exe. When it's opened it looks like this:
I think that's what has set up the driver before. To get the Lightscribe image to the duplicator I'd burn a Lightscribe image file to a disk, and insert the disk into the duplicator which would read the image file from the disk. Once the duplicator read the image I could label up to seven disks at a time. I've done so many re-installations and reboots that I'm not sure I can get to a good restore point. The impression I had is that doing those two things enough would make it impossible to find a good Windows restore point. Maybe I just don't know how to do it right. Sorry about this. It's becoming a big hastle.
04-18-2014 07:28 PM - edited 04-18-2014 07:31 PM
Look at the front of your optical drive that is in your PC. Does it have the Lightscribe symbol? See the symbol on your first post.
So what happens when you just click on the color symbol when in the Lightscribe system software in your first post?
04-19-2014 04:40 PM - edited 04-19-2014 04:41 PM
It definitely does not have the Lightscribe symbol. Clicking the color symbol doesn't do anything. Something interesting to note.
It says I have a driver, but doesn't show it when I try to print the label.
When I click "Refresh" it changes the driver from "LightScribe Duplicator Label Writer" to "Drive ID 223 Media ID 124 (X: )". Not sure if that means anything, but I'm hoping this information will shed more light on what the problem is.
04-22-2014 05:43 PM - edited 04-22-2014 05:46 PM
Does your offline equipment have installation software that you could reinstall? What does your offline equipment system specifications indicate for minimum required hardware?
You could buy a new lightscribe drive for under $30 on eBay
04-26-2014 05:52 PM
I have reinstalled all software both from a disk I have, and from online. It has no minium hardware specifications that I can find. The only information I have is what came on the disk ( Lightscribe system software, lightscribe template labeler, Lightscribe Drive Select, Duplicator manual, and a quickstart guide. The manual says nothing about the other computer. Only the duplicator functions. How will buying a drive for my PC help me use my duplicator? As I understand it, the lightscribe software would try to label using the PC drive instead of making a lightscribe image. Or am I wrong? Good chance seeing as I've never used a different setup with lightscribe.