• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Pavilion 23-q102nl
Microsoft Windows 10 (64-bit)

Hello,

 

I would like to upgrade the RAM memory on my  HP Pavilion 23-q102nl.

It currently holds 4gb.

I would like to know if these 4gb are currently on one slot or 2x2gb,

If it holds 1x4gb and has free slot, which ram are compatible? can I add 1x8gb and bring the system to 12gb total or does it have to be another 4gb?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is the specs page.

Speed: PC3-12800 MB/s    Type: DDR3-1600    Supports 1 GB, 2 GB, 4GB and 8 GB DDR3 SO-DIMMs  on the 2 slots.  Supports up to 16 GB (unbuffered) on 64-bit computers. The 23-q102nl is a 64 bit machine.

WARNING:  Only specific modules work.  You can not just run out to the locale shop.

 

You can  use CPUID's program called  CPU-Z to detect what is there.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

2 REPLIES 2
HP Recommended

Here is the specs page.

Speed: PC3-12800 MB/s    Type: DDR3-1600    Supports 1 GB, 2 GB, 4GB and 8 GB DDR3 SO-DIMMs  on the 2 slots.  Supports up to 16 GB (unbuffered) on 64-bit computers. The 23-q102nl is a 64 bit machine.

WARNING:  Only specific modules work.  You can not just run out to the locale shop.

 

You can  use CPUID's program called  CPU-Z to detect what is there.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Thank you for the very fast response. I just checked with the app you linked and it hold 1chan 4gb. Can I add 8gb make total of 12? mixing 4 and 8 gb banks?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.