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HP Recommended
p6608f
Microsoft Windows 10 (64-bit)

I recently upgraded my HP p6608f desktop to Windows 10.  I am having some issue that have pointed to the Ethernet adapter.  In Device Manager it is identified as Realtek PCIe GBE Family Controller.  I would like to download the latest driver for it.  

HP does not support my computer for Windows 10 therefore I would go to Realtek for the driver.  

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

On the Realtek site they list identifiers for the controller such as RTLxxxxx.  How do I know which controller mine is so I can get the correct driver?  I will mention that on another computer I also have a Realtek PCIe GBE Family Controller and it has driver v. 10.1.505.2015 which seems different than what is shown on the Realtek site.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You would use the W10 auto installation driver from this set of ethernet controllers, as the motherboard specs for your PC indicate is comes with the Realtek RTL8111DL 10/100/1000 Mbps ethernet adapter.

 

You can see that adapter listed at the top of the webpage...RTL8111C/RTL8111CP/RTL8111D(L)

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You would use the W10 auto installation driver from this set of ethernet controllers, as the motherboard specs for your PC indicate is comes with the Realtek RTL8111DL 10/100/1000 Mbps ethernet adapter.

 

You can see that adapter listed at the top of the webpage...RTL8111C/RTL8111CP/RTL8111D(L)

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

HP Recommended

@Paul_Tikkanen wrote:

Hi:

 

You would use the W10 auto installation driver from this set of ethernet controllers, as the motherboard specs for your PC indicate is comes with the Realtek RTL8111DL 10/100/1000 Mbps ethernet adapter.

 

You can see that adapter listed at the top of the webpage...RTL8111C/RTL8111CP/RTL8111D(L)

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...


Thank you.  May I ask your advice in how you would install the new driver?  I have seen advice that varies in terms of how you uninstall the old driver and install the new.  

HP Recommended

You're very welcome.

 

Normally I just run the new version over the old one, unless it specifically states to uninstall the old driver first before installing the new one.

 

If you do it that way, just check the driver version and date after you run the driver to confirm the new driver installed.

 

If it didn't, then you can go about uninstalling the old driver, check the uninstall driver box, restart the PC and try installing the new driver again.

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