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HP Recommended
HP TouchSmart 600
Microsoft Windows 10 (64-bit)

Upon boot up, I was getting a message that my hard drive failure was imminent.  After replacing the hard drive, I don't know how to get the system to boot up.  I have 3 recovery discs.  Disc 1 appears to be loading files, but just seems to cycle through endlessly.  I don't get a prompt to insert disc 2.  If I try that, I get a message that it cannot find the bootmgr.  Please help if you can.  thanks

1 REPLY 1
HP Recommended

Hi @JWold

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having difficulty performing recovery using the recovery disc.

 

I’d love to help!

 

Refer to the below document on how to perform recovery using the recovery discs.

 

http://hp.care/2cf8noz

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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