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HP Recommended
HP All-in-One 24 g018
Microsoft Windows 10 (64-bit)

hello...My issue is with a certain game I am having Texture flashing, I can play all other games just fine with no issues.

 

my Graphics Card is AMD Radeon R5

 

Now This doesnt happen in all areas of the game only certain areas.

 

I can play World of Warcraft for Hours with absolutly no issues.

 

And here it is as soon as I log in.

 

xScampx-1-25-2017-9-10-12-670.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @Wykd,

 

Thanks for the post.

 

I understand that you are facing an issue while play a particular game. Happy to help.

Have you tried any troubleshooting steps on your own?

 

Recommend you to update all the drivers on your computer using HP Support Assistant. Click here for assistance. 

If the issue persists, please download the driver from AMD website directly.

 

Please right-click on the Windows button. 

Open device manager. 

Uninstall the display adapter, delete the driver when prompted. 

Restart the computer. 

Install the AMD driver you downloaded. 

 

You can also Enable 'Use software rendering instead of GPU rendering' option in Internet Explorer.

Follow the procedure below. 

 

Right-click on the Windows button. Open Control Panel.

On the top right side of the control panel, you have an option to change view by small icons/large icons

Select  Internet Options.

On the Advanced tab, locate the Accelerated graphics section.

Ensure the Use software rendering instead of GPU rendering check box is selected. If not click the check box

Click Apply, and then click OK.

Close Internet Explorer and then restart it so that the change takes effect.

Also, refer to this Microsoft article for assistance. 

Do you have the charger connected while playing the game?

Please do run an extensive test on the computer to test for Hardware failures. Click here for assistance. 

 

Let me know how it goes. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Greetings @Wykd,

 

Thanks for the post.

 

I understand that you are facing an issue while play a particular game. Happy to help.

Have you tried any troubleshooting steps on your own?

 

Recommend you to update all the drivers on your computer using HP Support Assistant. Click here for assistance. 

If the issue persists, please download the driver from AMD website directly.

 

Please right-click on the Windows button. 

Open device manager. 

Uninstall the display adapter, delete the driver when prompted. 

Restart the computer. 

Install the AMD driver you downloaded. 

 

You can also Enable 'Use software rendering instead of GPU rendering' option in Internet Explorer.

Follow the procedure below. 

 

Right-click on the Windows button. Open Control Panel.

On the top right side of the control panel, you have an option to change view by small icons/large icons

Select  Internet Options.

On the Advanced tab, locate the Accelerated graphics section.

Ensure the Use software rendering instead of GPU rendering check box is selected. If not click the check box

Click Apply, and then click OK.

Close Internet Explorer and then restart it so that the change takes effect.

Also, refer to this Microsoft article for assistance. 

Do you have the charger connected while playing the game?

Please do run an extensive test on the computer to test for Hardware failures. Click here for assistance. 

 

Let me know how it goes. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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