07-10-2010 12:37 PM - edited 07-10-2010 12:39 PM
I have a m8430f 64Bit desktop which came with 4GB of ram. I would like to upgrade the ram and read the how-to instructions online from HP. I've added ram on 3 other HP computers with no problems over the years. This time I have to remove the side and front panels, remove the hard disk drive, back up my personal files first, When replacing the drive I would need to run System Recovery. And of course, removing the drive itself, since it is attached to the personal media drive, involves a few steps. Removing the drive takes 9 steps, and replacing the drive takes 8 steps. I might be willing to give this a try, if the drive contents could just stay the way they are without backup and recovery. That's my major concern.
This has me really upset. I took the side panel off and looked for the ram. It was hidden under the drives. There's no way to get at it without going through all of the above. What was hp thinking? In their online descriptions of upgrading memory they don't show it being done on a model like mine. In their demonstration the memory is sitting out in the open. All they say is "your computer may be different"!
Not too crazy about hp right now.
07-10-2010 02:28 PM
Thanks for the links. I read the one on Adding or Replacing a Hard Drive and the directions and pictures helped to make it seem do-able. The only question I have about that is the fact that they didn't mention backing up data or using System Recovery discs. This may be a dumb question, but when you remove a hard drive does all the information on it disappear? Are they saying I can't just put the same hard drive back in and start it up with no problems?
I also looked at the chapter on Upgrading Memory. I've seen that online and their computer looks nothing like mine inside.
07-10-2010 09:14 PM
It's 64 bit, and that's the irony. When I bought it, I knew in the future I would want to upgrade the memory, and I thought it would be no problem. I'd done it successfully on other computers. It's about the only thing in the upgrading field that I can do myself. Imagine my surprise when I finally took a look at the inside.
So how do I not mess up with this hard drive? Best case scenario it will only be out of the computer for less than an hour...maybe just minutes. Don't drop it. Don't jar it. What else?
07-11-2010 12:29 PM - edited 07-11-2010 12:34 PM
Download CPU-Z and PC Wizzard and get the specs of your current dimms before you buy. I don't know what total you are headed toward but buy the dimms as a matched pair.
Take backups and go for it.
Be sure to install the latest bios. It does mention memory configurations of 7 GB or more.
07-11-2010 07:26 PM - edited 07-11-2010 07:28 PM
Thank you for all your information and help. There's been a possible development. Some kind of karma thing, I think. My computer has started to just sort of shut down, but with the yellow light still on and it's running, but I can't do anything with it. So I have to shut if off and sometimes when I turn it on again nothing happens but the yellow light for a few times. I ran the PC Diagnostic tests on the hard drive and on the second test which is the Smart Short Self Test, which should last about a minute, it just hangs there at 99% completed. So I'm figuring I now have hard drive problems, which would solve one problem, but create another.
What do you think? Does it sound as if there may be a problem with the hard drive? What would be a comparable replacement to the hard drive I have now, which is the Hitachi HDS721075KLA330 and is about 750GB?
Thanks again for all your help.
07-11-2010 08:03 PM
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. Plug your PC back in a give it a go.
Download cookienator and clean house. The start IE --->Tools --->Internet options--->Browsing History and delete all. Now Open my Computer and right click on the hard drive --- and do a disk clean up ---> Tools and run the scan and then defrag the hard drive. Shut down and reboot.
From the Run Window enter: chkdsk
When finishes enter the following from the Run window:
Now does your PC shut down correctly?