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‎12-21-2016 03:45 AM

HP Recommended
Product: HP Desktop PC Series 110-410ni
Operating System: Microsoft Windows 10 (64-bit)

Good day, I am from south africa am using an HP desktop computer Model (110-410ni) Product number: K2D11EA#ACQ . The original power cable (Part no. 724264-001) burned, and the other 2 we bought worked for 2 hour. What seem to be the problem with the cables, what can we do to fix this problem?

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2016 01:19 PM

HP Recommended

Hi @Mntamboshe,

 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

 

Take care now and have a splendid week ahead. 🙂

Happy holidays to you and your family. 🙂

DavidSMP
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-21-2016 01:19 PM

HP Recommended

Hi @Mntamboshe,

 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

 

Take care now and have a splendid week ahead. 🙂

Happy holidays to you and your family. 🙂

DavidSMP
I am an HP Employee

Was this reply helpful? Yes No
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