01-22-2014 01:24 PM
hi there folks! i'm having trouble getting my hpe 337c with win7 64bit to recognize a new, additional 3tb internal hard drive's capacity. it's only recognizing it as 750 gb instead of 3tb. GPT, still no dice. windows fully updated, no BIOS update available. help please!!
01-22-2014 07:28 PM - edited 01-22-2014 07:33 PM
Is the new hard drive USB connected or connected to a motherboard SATA port? Your description is a bit unclear. The new hard drive will need to be used as a data hard drive and not a boot hard drive.
Try the following:
Open up the RUN window and enter the following:
select disk x (x equals the target hard drive)
Now go into Disk Mangement and intiialize and format the hard drive GPT
01-24-2014 04:54 PM
01-24-2014 05:36 PM - edited 01-24-2014 05:39 PM
What exactly did you download from Intel a got an immediate error? What happened?
What does Disk Management indicate as the status for the current boot hard drive?
RAID mode is not the bios default for your PC so please explain the history.
01-24-2014 11:55 PM
i downloaded the latest version of Rapid Storage Tech raid. it wouldn't cooperate. current status boot drive healthy. i haven't changed any disk settings since trying to install the hard disk. i suppose that means that it is still in default mode.
01-25-2014 01:27 PM - edited 01-25-2014 01:30 PM
Did you try the app from WD?
You responses seem to be unclear to what the status really is for your hard drive. You can always uninstall IRST and then reinstall it.