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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-05-2017 11:44 AM

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Operating System: Microsoft Windows 7 (32-bit)

i have tried just everything in this world to solve the issue of my SPEAKERS AND HEADPHONES UNPLUGGED though i have plugged them

i just want to know that why suddenly out of no where my headphones where not getting detected and obviously thats not enough, i really need to get rid of this problem

hope someone helps

thank you

4 REPLIES 4

‎02-05-2017 12:24 PM

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@rishika07,

In order to understand and assist, the minimum information required needs to be given.

Computer model is required so that the parts and drivers can be looked-up. The originally installed OS is also helpful.

While you thinking on answering, did you look at the Control Panel settings, ie "Sound".

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎02-07-2017 01:46 AM - last edited on ‎02-07-2017 07:56 AM by Retired

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product name:NC871AA-ACJ SG3730IL

serial no:[Personal Information Removed]

product number:INA9100DXR

 

yes, i did check control panel - device manager- sound, game and video controllers and the original driver was high definition  audio device which i changed to realtek high definition audio

 

thank you.

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‎02-07-2017 01:54 AM

HP Recommended

Also, i did look in control panel - sound  to find this,

 

device instance path:HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2A78&REV_1001\4&15A19F22&0&0001

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‎02-07-2017 03:43 AM - edited ‎02-10-2017 08:20 AM

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@wb2001

OS:  Microsoft Windows 7 (32-bit)

 

I hope all this info would generate a good idea.

 

Waiting for a promising reply

Thanks.

 

ps: please explain and assist asap

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