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iak-support
Posts: 1
Member Since: ‎02-11-2011
Message 1 of 2 (3,897 Views)

5 hardware beeps at startup

We have a HP Compaq 8000 Elite SFF and tried to install a new graphics card ATI Radeon HD 4550, this is shown as accessories at HP's own site. When I put it in, I got 5 hardware beeps at startup, I removed the card again, but I still get 5 hardware beeps. 

According to the manual, this beep code coresponds to the graphics card http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01960471/c01960471.pdf

what can I do? I have already tried to reseat the card, remove it completely, remove the RAM and harddisk, it still gives 5 beeps at startup. 

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Big_Dave
Posts: 20,328
Member Since: ‎07-17-2009
Message 2 of 2 (3,845 Views)

Re: 5 hardware beeps at startup

Hi,

 

Use a flashlight and visually inspect the PCI-E x16 slot for crushed or touching connector socket pins.

 

Try clearing the CMOS.

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