HP Support Forums
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03-26-2012 12:39 AM - last edited on 03-26-2012 07:13 AM by SedonaF
03-26-2012 06:08 PM
This is a user forum and not an official way to conduct business with HP. Please contact HP Support.
HP's support number is 800-474-6836 or 800-HPINVENT or online here.
If the hard drive has failed then you need to take your PC into a repair shop.