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11-19-2008 08:47 AM - edited 11-19-2008 08:55 AM
I got problem with Bluescreen already two days after i bought my new computer. A Pavilion Elite m9353.sc. The ting is that i had the same problem at my last computer. The only thing that I have brought past to my new computer is the screen and my mobile broadband.
A thing to notice is that i have had problems to install updates, many have been failed.
In the bluescreen it stands GT72UBUS.sys.
The bluescreen enters a several times a day. When i'm is online on internet, MSN and other normal things.
It gav a stop message, if it's this you mean:
Filer som bidrar till att beskriva problemet (en del filer kanske inte lÃ¤ngre Ã¤r tillgÃ¤ngliga)
Visa en tillfÃ¤llig kopia av dessa filer
Varning: Om problemet orsakades av ett virus eller nÃ¥got annat sÃ¤kerhetshot kan datorn skadas av att du Ã¶ppnar en kopia av filerna.
Extra information om problemet
OS Version: 6_0_6001
Service Pack: 1_0
It is in swedish but i can translate som parts if it's necessary.
I attached a picture of the drivers who isn't updated, it's from Driveragent.com
Info about the modem:
The modem is a GlobeTrotter HSDPA Modem.
The driver date is 2008-01-04 and the version 22.214.171.124. Driver provider: Option nv.
And yes it is listed as a "microsoft windows hardware compatibility publisher".
The problem didn't come right after I had installed the mobile broadband, not what a noticed.
11-19-2008 12:09 PM
11-19-2008 07:38 PM
Use microsoft system restore to go back to a day ago or so, when you knew it was working good. Tturn off Windows updates and HP Update for a few days to see if your system stays stable.
If it blue screens, something is wrong - run an HP recovery and try again.
If it does not blue screen, download all of the Windows updates and wait for a few days to see if a particular update is giving you problems.
If it blue screens - use sytem restore again and go back. Ttry to find the update that is conflicting. Search the Internet for solutions, etc...
If all is good, get all the HP Updates.
If it blue screens - try to find the update that caused the problem. Don't download that HP update.
If all is good, buy yourself a tall cool one and enjoy your computer - you got lucky.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
11-21-2008 01:56 PM
Based on the Bluescreen error occuring in Swedish and Based on the Fact that the problem has been consist between 2 computers and that the Broadband Wireless card is of Belgium manufacturer. I would have to say why don't you try a sys restore or recovery even and try a different broadband wireless card. Mainly because the wireless card is the only consistant thing across the board that could be causing the problem.