This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Bluescreen, GT72UBUS.SYS (3967 Views)
Reply
Student
mrlyden
Posts: 1
Registered: ‎11-19-2008
Message 1 of 4 (3,994 Views)

Bluescreen, GT72UBUS.SYS

[ Edited ]

I got problem with Bluescreen already two days after i bought my new computer. A Pavilion Elite m9353.sc. The ting is that i had the same problem at my last computer. The only thing that I have brought past to my new computer is the screen and my mobile broadband.

A thing to notice is that i have had problems to install updates, many have been failed.

In the bluescreen it stands GT72UBUS.sys.

The bluescreen enters a several times a day. When i'm is online on internet, MSN and other normal things.

It gav a stop message, if it's this you mean:

"Problemsignatur
Händelsenamn: BlueScreen
OS-version: 6.0.6001.2.1.0.768.3
Språkvariant-ID: 1053

Filer som bidrar till att beskriva problemet (en del filer kanske inte längre är tillgängliga)
Mini102908-02.dmp
sysdata.xml
Version.txt

Visa en tillfällig kopia av dessa filer
Varning: Om problemet orsakades av ett virus eller något annat säkerhetshot kan datorn skadas av att du öppnar en kopia av filerna.

Extra information om problemet
BCCode: d1
BCP1: FFFFFA8107B396E0
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFFA6006E0F081
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1"

It is in swedish but i can translate som parts if it's necessary.

I attached a picture of the drivers who isn't updated, it's from Driveragent.com

 

http://img237.imageshack.us/img237/1021/ghguzh4.jpg

 

Info about the modem:

 

 

The modem is a GlobeTrotter HSDPA Modem.

The driver date is 2008-01-04 and the version 4.0.2.30. Driver provider: Option nv.
And yes it is listed as a "microsoft windows hardware compatibility publisher".

The problem didn't come right after I had installed the mobile broadband, not what a noticed.
Message Edited by mrlyden on 11-19-2008 07:55 AM
Please use plain text.
Grad Student
frprinterwiz
Posts: 396
Registered: ‎11-18-2008
Message 2 of 4 (3,976 Views)

Re: Bluescreen, GT72UBUS.SYS

Did you get a new mouse or keyboard or are they the original ones from your old system?  What about a printer or a scanner and their USB cables?  Is your modem a USB modem? 
 
My experience with files that end in BUS usually mean they have something to do with USB, not always but just a possibility you've got a bad cable.
insert signature here
Please use plain text.
Associate Professor
RasterBlaster
Posts: 2,127
Registered: ‎11-17-2008
Message 3 of 4 (3,967 Views)

Re: Bluescreen, GT72UBUS.SYS

Use microsoft system restore to go back to a day ago or so, when you knew it was working good. Tturn off Windows updates and HP Update for a few days to see if your system stays stable.

 

If it blue screens, something is wrong - run an HP recovery and try again.

If it does not blue screen, download all of the Windows updates and wait for a few days to see if a particular update is giving you problems.

 

If it blue screens - use sytem restore again and go back. Ttry to find the update that is conflicting. Search the Internet for solutions, etc...

If all is good, get all the HP Updates.

 

If it blue screens - try to find the update that caused the problem. Don't download that HP update.

If all is good, buy yourself a tall cool one and enjoy your computer - you got lucky.

... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
Please use plain text.
Tutor
Darkkender
Posts: 25
Registered: ‎11-18-2008
Message 4 of 4 (3,903 Views)

Re: Bluescreen, GT72UBUS.SYS

Based on the Bluescreen error occuring in Swedish and Based on the Fact that the problem has been consist between 2 computers and that the Broadband Wireless card is of Belgium manufacturer.  I would have to say why don't you try a sys restore or recovery even and try a different broadband wireless card.   Mainly because the wireless card is the only consistant thing across the board that could be causing the problem.

Contract HP Technician. Over 15 years PC experience in a professional & non-professional capacity.
Please use plain text.