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04-23-2012 10:49 AM
My HP Laserjet CP1215 is not printing black (even in black and white mode). The cartridge is fairly new and has over 1,000 pages left. I am unable to print documents. The sheets come out blank or they will show only the colored items. This is something new. FYI - my color cartridges are low but still have pages left.
Thanks for any help!
Solved! Go to Solution.
04-23-2012 11:57 AM
I hope you are doing well welcome to the forum.
GO HERE and update to the latest firmeware if not done already. Click here and select your Operating System e.g. Win 7
I am not positive that this particular printer supports this tool but let see if it does. GO HERE Assuming you are using windows XP or later)
Hope this help and please let me know if I can assist you further;