HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Can't see SCSI drives in my computer in XP but they show up in device manager and Array Manager (1994 Views)
Reply
Reply
Topic Options
RodgerW Honor Student
Honor Student
RodgerW
Posts: 3
Registered: ‎08-31-2009
Message 1 of 4 (2,020 Views)
Report Inappropriate Content

Can't see SCSI drives in my computer in XP but they show up in device manager and Array Manager

‎08-31-2009 08:14 PM

Dear PersonWhoKnowsWhatTheyAreDoingAndIsKindEnoughToHelpMe, 

 

I got a popup error the other day:

Array Management Service: Array 1, Disk SAMSUNGSP1614C (Ch.1, id0) Disk Media Error at LBA 0 cmd=0x20 status=0x51

Close this popup window and then open Array Manager to resolve the issue.

 

So I closed the popup and opened array manager but there wasn't anything there that lead me to a resolution.  I got distracted and came back a while later, continued using the PC for a while and then got the popup again.  Still nothing in Array Manager so I rebooted to see if that would make the error go away (it is windows after all).  Now it won't boot into windows at all.  It gets to the XP splash and just sits and spins a while until it crashes out and starts the reboot sequence over.  It dos now prompt me for restoring last known good - which doesn't work.

 

So at this point I figure I have a bad drive.  I have a few extra drives laying about the house so I slaved it to the DVD and booted up to it.  I couldn't do much of anything so I popped in the recovery CDs from HP and wiped it and booted to it.  At this point I am getting into XP on the slaved drive.  In device manager I see the promise card and the SCSI drives.  In the array manager I see the SCSI drives also.  I don't see them in My computer though so I can't transfer data off them and onto the IDE drive that is slaved to the DVD.

 

I tried changing the IDE motherboard port from 1 to 0 or 2 to 1, however they are numbered to no effect.

I also unplugged the IDE drive and booted to the SCSI drive again just to be sure that I didn't do something exceedingly daft and reimage the SCSI drive when I meant to do the IDE drive and it turns out I didn't  do anything THAT stupid. Go figure.

 

So XP sees the drives but won't let me at them.... any help would be really appreciated.

 

Thanks

Rodger

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
erico
Posts: 18,818
Registered: ‎01-07-2009
Message 2 of 4 (1,998 Views)
Report Inappropriate Content

Re: Can't see SCSI drives in my computer in XP but they show up in device manager and Array Manager

‎09-02-2009 03:52 AM

HI,

What is your HP product name and model number?

 

regards,

erico



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
0
Reply
0
Please use plain text.
 
RodgerW Honor Student
Honor Student
RodgerW
Posts: 3
Registered: ‎08-31-2009
Message 3 of 4 (1,994 Views)
Report Inappropriate Content

Re: Can't see SCSI drives in my computer in XP but they show up in device manager and Array Manager

‎09-02-2009 07:14 AM

HP Pavillion D4100E

It has a promise controller card with Samsung drives

0
Reply
0
Please use plain text.
 
RodgerW Honor Student
Honor Student
RodgerW
Posts: 3
Registered: ‎08-31-2009
Message 4 of 4 (1,957 Views)
Report Inappropriate Content

Re: Can't see SCSI drives in my computer in XP but they show up in device manager and Array Manager

‎09-05-2009 05:46 AM

bump

0
Reply
0
Please use plain text.