Question
Reply
 
Student
JT_ON_THE_RIM
Posts: 1
Member Since: ‎10-20-2012
Message 1 of 2 (137 Views)

Cannot access the internet!!

[ Edited ]

I have a HP Pavilion Desktop a465c.   All of a sudden I can no longer access the internet.  I checked the Device Manager and found a yellow question mark at Other Devices.  I expanded Other Devices and both the Ethernet Controller and PCI Serial Ports have yellow question marks.   I would like to install the drivers for both these devices but cannot locate the drivers on either the D or C drives.

 

For the Ethernet Controller I found the following ID on the Details Tab:  PCI\VEN_10EC&DEV_8100&SUBSYS_80001043&REV_1014&239BD86&0&78FO

 

For the PIC Serial Port I found the following ID on the Details Tab:  PCI\VEN\11C1&DEV_0400&SUBSYS_040011C1&REV_02\4&239BD86&0&58F0

 

Where can I go to download these drivers for the devices and install them???  Also, both devices are showing "Device not configured correctly (Code1)".

 

Can you help 

Provost
lasvegaswireman
Posts: 8,276
Member Since: ‎07-16-2011
Message 2 of 2 (123 Views)

Re: Cannot access the internet!!

Drivers for your HP Pavilion a465c Desktop Computer can be found on it's Software and Driver Downloads page. for Windows XP.

 

 


Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V

This is a user supported forum. I am a volunteer and I don't work for HP.

HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation