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Cannot update graphics card (132 Views)
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Honor Student
Rawrzellers
Posts: 3
Registered: ‎03-05-2012
Message 1 of 6 (132 Views)

Cannot update graphics card

[ Edited ]

I'm using an h8-1030 on Windows 7 Home Premium 64 bit.

 

When trying to install the driver dated 2-17-2012 I cannot install it and it gives me this error.
"Your system does not meet the minimum requirements for this update. Update has been cancelled.(9996)"

 

I have changed nothing in my system

 

I am trying to update because my graphics card fan is very loud now to the point where I can no longer listen to music and not hear the jet turbine-esque sound. I called HP support and thought I had updated everything but I guess I never installed this driver and hoping that if I can get it installed it will stop this fan noise. I cleaned everything out with compressed air and that made the problem better up until I started playing a game and then it went to **bleep** again. Already reset fan speeds in BIOS with hp support but that did nothing. Please help.

Edit: A side note this all started happening when my computer blue screened on me while I was on facebook, and youtube and was switching over tabs. My browser froze up and then the blue screen of death appeared. It was doing that physical memory dump thing but after 20 minutes wasn't doing anything so I just held the power button down and shut it down.

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Paul_Tikkanen
Posts: 22,549
Registered: ‎07-13-2010
Message 2 of 6 (121 Views)

Re: Cannot update graphics card

Hi:

 

Maybe you will want to try the driver and CCC directly from AMD's website for your video card.

 

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx

 

Even though the release date is older on the AMD site, it actually may be a newer driver version.

 

It certainly isn't an older driver.

 

Paul

 

 

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Honor Student
Rawrzellers
Posts: 3
Registered: ‎03-05-2012
Message 3 of 6 (108 Views)

Re: Cannot update graphics card

Well I did that as well reinstalled flash thinking that it might some how make things better. This run smoothly for like the first hour then the fan gets noisy again. Any tips about cleaning out the fan better then with just compressed air? Starting to think this is a heat issue.

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Paul_Tikkanen
Posts: 22,549
Registered: ‎07-13-2010
Message 4 of 6 (101 Views)

Re: Cannot update graphics card

Hi:

 

No, I don't have any other ideas regarding that.

 

I too, have only used a can of compressed air.

 

Perhaps you would want to unplug the PC, physically remove the card and clean it more thoroughly on a table.

 

Make sure you do not allow the fan blades to pinwheel as that will wreck the bearings.

 

Could it be a loose heat sink?

 

IMO, removing the video card will allow you to look further into potential cooling issues.

 

Paul

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Honor Student
Rawrzellers
Posts: 3
Registered: ‎03-05-2012
Message 5 of 6 (96 Views)

Re: Cannot update graphics card

What do you mean by pin wheel. Because I accidentally let it spin a few times when cleaning it with the compresed air :c I'll try taking it out tomorrow and see if I can do anything from there.

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Paul_Tikkanen
Posts: 22,549
Registered: ‎07-13-2010
Message 6 of 6 (95 Views)

Re: Cannot update graphics card

It's OK if the blades turn a little, but if you get them to spin fast like a pinwheel in the wind, then you will run a risk of wrecking the bearings. The fan is only designed to spin so fast.

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