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Honor Student
jayadma
Posts: 3
Member Since: ‎02-01-2014
Message 1 of 4 (100 Views)

Compaq Presario CD drive

My CD Rom drive no longer works.  The device manager says its working properly but when I put a disc in, nothing happens.

Anybody have any ideas.

 

Thanks.

Provost
banhien
Posts: 33,120
Member Since: ‎01-29-2009
Message 2 of 4 (93 Views)

Re: Compaq Presario CD drive

Hi,

 

Please try    Run now   from the following link:

   http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

 

Regards.

BH
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Honor Student
jayadma
Posts: 3
Member Since: ‎02-01-2014
Message 3 of 4 (77 Views)

Re: Compaq Presario CD drive

I had tried this before and it did not work.  This was a brand new cd-rom (unopened) and it is not reading.  Everything else about the drive seems to be working as it should.  Is there anything else you can think of?  Thanks.

Provost
banhien
Posts: 33,120
Member Since: ‎01-29-2009
Message 4 of 4 (67 Views)

Re: Compaq Presario CD drive

Hi,

 

Can it read OTHER CD's ?

 

Regards.

BH
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