05-10-2011 11:48 AM
My friend's Compaq Presario SR5703WM had been working fine, but now when you turn it on, it can't find the hard drive. The only thing it finds is the CD-ROM. The OS is Windows Vista Home Basic. I tried unplugging everything but keyboard and mouse and running system recovery, but it won't let you do it. F8 has no effect so I can't try to start Windows in safe mode and run a scan to see if there is a virus. You can go into the setup menu, and the boot menu. Hitting F12 for system recovery has no effect. It will ask for a system boot disk. I have a hard time believing the hard disk is toast. I'm wondering if it just can't find the hard disk for some reason. Have seen some BIOS action on one screen but I can't remember any details from it. I live an hour away, and I'm trying to figure out a plan to get this up and running again. Any help, please?