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Re: Compaq SR1916CL DVD drive door (1143 Views)
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Superbean Student
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Superbean
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Registered: ‎06-08-2009
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Compaq SR1916CL DVD drive door

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‎06-08-2009 08:09 PM - edited ‎06-08-2009 08:12 PM

I have a Compaq SR1916CL running Windows XP MCE, and I have had this problem ongoing.  I have done a format and reinstall (I do it about every 6 mo. anyway.) this fix the issue for a little while, but it always comes back,  my DVD dirve keeps opening and closing on it own.  I have removed the driver and reinstalled, looked for a virus (Comodo and nod32), as well as a spyware scan (windows defender, A-squared, and spyware blaster) all without a fix please help.

Message Edited by Superbean on 06-08-2009 08:12 PM
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TheOldMan
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Registered: ‎12-31-2008
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Re: Compaq SR1916CL DVD drive door

‎06-09-2009 05:02 AM

In looking for a solution for this, it seems mostly the way to solve this may require replacing the drive.  However, some tests to preform before you go that far are 1) power off the computer and remove the ribbon cable from the drive (leave the power connection on), then start up the computer. does this stop it?  If no, then the drive is bad.

2) If yes, reinstall the ribbon cable (with the computer off) and start up the computer.  Press the BIOS enter key (F1, I believe) at the first splash screen

3) If the drive door stays in the correct position, try opening and then closing with the button.  If after a period of time it still remains the way it should, report back.

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erico
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Registered: ‎01-07-2009
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Re: Compaq SR1916CL DVD drive door

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‎06-09-2009 05:38 AM - edited ‎06-09-2009 05:40 AM

The problem with your DVD drive is not the driver. It is worn delicate electro mechanical tray parts or the firmware in the drive environment. If you replace the drive with a new one you will see the problem is no more. A new major brand DVD burner is pretty inexpensive now. 
Message Edited by erico on 06-09-2009 05:40 AM


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