Question
Reply
 
Tutor
ninjasrawk
Posts: 18
Member Since: ‎02-07-2010
Message 1 of 17 (13,468 Views)

Computer won't turn off by power button/Amber light and fan keeps running when i plug in power cord

I have a HP Pavilion 504n, it runs Windows XP Home Edition.

 

I haven't used my computer in a long time, haven't even had it plugged in either. Today I decided to hook it up and use it again, so I plugged in the monitor and I plugged in the power cord. As soon as I plug in the power cord the computer's fan starts running and a amber light comes on at the power button. However nothing happens, meaning the computer doesn't load anything, nothing comes on the screen (the monitor works) the amber light stays a continious amber, no flashing, and the fan continues to run, and I cannot power it down using the power button, I have to unplug the power cord for it to shut off.

 

What is going on? What can I do myself to try and fix the problem?

 

Thanks, Angie

 

Tutor
ninjasrawk
Posts: 18
Member Since: ‎02-07-2010
Message 2 of 17 (13,393 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

Bump...

Teacher
19UCA71
Posts: 70
Member Since: ‎04-21-2011
Message 3 of 17 (13,383 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

will it boot to bios? F10

Although I am an HP employee, I am speaking on my behalf of myself and not on behalf of HP.
**Click on “Kudos” Star if you think this reply helped** .....
Tutor
ninjasrawk
Posts: 18
Member Since: ‎02-07-2010
Message 4 of 17 (13,322 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

No, it will not boot to BIOS.

 

 

Associate Dean
wb2001
Posts: 5,099
Member Since: ‎09-28-2010
Message 5 of 17 (13,318 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

Immediately start pressing F8 on power-up.

Does F8 have any effect: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07103&tmp_task=solveCategory&lc=en&dlc=en&cc=...

 

Have you tried clearing the CMOS:http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07813&tmp_task=prodinfoCategory&lc=en&dlc=en&...

 

That unit is 9 years old, when was the last time you changed out the CR2032 coin battery.

To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved.
You can render both Solution and KUDO

The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me points, and I perform better.

(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t CTO,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W Corsair, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W Corsair, 1T HD SATA 6Gb/s
Printer -- HP OfficeJet Pro 8600 Plus
Provost
Big_Dave
Posts: 20,445
Member Since: ‎07-17-2009
Message 6 of 17 (13,318 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

Hi,

 

Try this article.

 

You have an older PC so it's possible that the CMOS battery might be bad.  You could try replacing the CMOS battery.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Tutor
ninjasrawk
Posts: 18
Member Since: ‎02-07-2010
Message 7 of 17 (13,310 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

Okay, so I tried a few things. I changed the battery, and I also cleared the CMOS.

 

Now when I plug it in the computer starts up automatically and the fans start, however the amber light under the power button no longer comes on. The green light in the back by the power cord is green, and the computer is making a weird noise, I don't know how to describe it but basically not something it should be making when starting up.

 

It does this wether I have the monitor connected or not, only difference is when I have the monitor connected and don't have the desktop plugged in to power the monitor screen is lit up ready to go, but the second I plug in the desktop and it turns on the monitor turns black. (Since the computer isn't loading obv.)

 

I also checked the connectors to make sure everything is plugged in all the way and that no pins were missing or bent or whatnot....

 

Thanks.

 

Angie

Provost
Big_Dave
Posts: 20,445
Member Since: ‎07-17-2009
Message 8 of 17 (13,296 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

Hi,

 

Can you boot into the bios?

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Tutor
ninjasrawk
Posts: 18
Member Since: ‎02-07-2010
Message 9 of 17 (13,290 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

No, I cannot boot into the BIOS.

 

Provost
Big_Dave
Posts: 20,445
Member Since: ‎07-17-2009
Message 10 of 17 (13,274 Views)

Re: Computer won't turn off by power button/Amber light and fan keeps running when i plug in power c

Hi,

 

Hold down the power button for 30-60 seconds. Does the PC shut off?

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation