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Computer won't turned on. (162 Views)
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Student
Wutor
Posts: 2
Registered: ‎02-27-2012
Message 1 of 3 (162 Views)

Computer won't turned on.

[ Edited ]

Up slimline s3421p
It won't power up. The led on the back on the power box remains solid bright when I unplug the motherboard power supply connector. But it dims when I connect the ac cord while the motherboard supply line is also connected!! Does this means the motherboard is bad news?? Please help!

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Teacher
Beeker318
Posts: 161
Registered: ‎05-27-2011
Message 2 of 3 (145 Views)

Re: Computer won't turned on.

Hi,

 

There could be a lot of reasons and combination of things causing your problem. It sounds like you're "up" for doing a little self administered troubleshooting! Here's a link to a page with a lot of troubleshooting steps for HP power supply issues.

Thanks,

Scott
I am an HP employee
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Student
Wutor
Posts: 2
Registered: ‎02-27-2012
Message 3 of 3 (112 Views)

Re: Computer won't turned on.

Thank for the link. That day i put everything back together, and left the ac power cord in. After a few minutes like 30 - 40 mins, it turned on and everything worked fine. I shut it down, unplugged the cord, plugged it back in.. it won't start.. I left the cord again and it worked again... Do you think maybe the CMOS battery on the motherboard is low in charge and need to be replace??
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