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Jazzie7
Posts: 1
Member Since: ‎04-26-2012
Message 1 of 2 (100 Views)

Disk drive will not open, and when I got it open it does not read.

My disk drive will not open when button is pushed and when I want to burn a CD it will read?   Any resolutions?

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ManjunathTech
Posts: 5,297
Member Since: ‎01-21-2012
Message 2 of 2 (97 Views)

Re: Disk drive will not open, and when I got it open it does not read.

Hi

 

Please try these steps might help you to resolve your issue.

 

 

1) Just try to use a soft Eject and check if that works, Start -> Computer -> Right click on the CD/DVD drive and the select Eject.

 

2) Go to device manager then uninstall the driver then restart the unit and have it.

 

3) Try doing a system restore to date where unit was working fine.

 

 

 

Let us know how it goes!

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Manjunath
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