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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-25-2014 02:35 AM

HP Recommended

I just upgraded my Pavilion from vista to Windows 7 64x, and I can not find the drivers for the SD/flash/etc., memory card reader 5070-2566.  The cards don't show up under "My Computer", and the reader show up in the device manager but it says don´t use, I teied to refresh drivers from windows but it says that the drivers is correct one.  I'm sure it's just that a HP driver needs to be installed, but there is no driver listed for the memory card reader on the page with the other drivers for this machine.

 

Does anyone know where I can find this driver?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2014 01:52 PM

HP Recommended

Good evening!

 

I tried to disconneted and reconnected but that isn´t the problem. It´s a software problem; The device hasn´t assigned a letter like disk unit. So, as soon as  i´ve assigned a letter, the device  starts and it works correctly. 

Thanks for all!!!!

View solution in original post

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4 REPLIES 4

‎09-25-2014 02:51 AM - edited ‎09-25-2014 04:31 AM

HP Recommended

Help us to help you. Identify your HP desktop PC and the installed operating system when requesting a driver.  Otherwise it is a shot in the dark. We don't know all of the part numbers for every device on all of HP's PCs.

 

Look at the service tag on the side or rear of your PC.

service tag desktop.png


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎09-25-2014 03:57 PM

HP Recommended

Sorry

 

My desktop is HP Pavillion

 

serie: a6436.es

 

Product number: KP284AA - ABE

 

Serial number:CNX80824T9

 

Regards

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‎09-26-2014 12:48 AM - edited ‎09-26-2014 12:52 AM

HP Recommended

Did the card reader just recently stop working?

 

It is a USB device, so disconnecting it from the motherboard's header and then reconnecting it may resolve the problem. Do that while the PC is disconnected from the household  mains power.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎09-26-2014 01:52 PM

HP Recommended

Good evening!

 

I tried to disconneted and reconnected but that isn´t the problem. It´s a software problem; The device hasn´t assigned a letter like disk unit. So, as soon as  i´ve assigned a letter, the device  starts and it works correctly. 

Thanks for all!!!!

Was this reply helpful? Yes No
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