04-25-2014 09:44 PM
I have a brand new HP Envy Pheonex 810-109 Product # F3D89AA#ABL I am currently using an old Dell Monitor in VGA port and it works fine. I purchased a HP Pavilion 27" to add as second monitor and also purchased a DVI-D to HDMI cable. However, "Check Video Cable" keeps showing on my Pavillion. In monitor set up where it asks for source I have tried both the DVI and the HDMI and neither works. In another posting someone mention resetting the monitor so I tried that. Still getting check video cable. Any suggestions?
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04-26-2014 02:49 AM
You have a choice to make.
You can use two video outputs on the video card or the single video output on the motherboard. You cannot use both.
I suggest using the DVD output on the video card and an adapter in the HDMI output on the card. The only problem is that using an old school VGA monitor won't work on the video card outputs since it needs to output to digital display devices. If you want two displays from the video card ,then you will probably need to purchase another LCD display to connect to the video card.
It is probably time to consider putting the old VGA monitor out to pasture. Its time has come and gone.
Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
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