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Honor Student
mharoon
Posts: 3
Member Since: ‎04-28-2009
Message 1 of 2 (310 Views)

Dv3550ez Fingerprint Reader conflict with CD ROM

Hi There,

I just purchased new DV3550ez . After initial installation , I noticed that fingerprint reader not working . I spoke with Support team as per their advise , reinsalled everything from scratch but fingerprint reader always says  " fingerprint reader is not connected" However , if I remove CD Rom , it comes back .

Installed the updates , drivers but still same problem.

Any idea or suggestion ? I dont see any error in eventlog.

 

Thanks in advance

 

Honor Student
mharoon
Posts: 3
Member Since: ‎04-28-2009
Message 2 of 2 (308 Views)

Re: Dv3550ez Fingerprint Reader conflict with CD ROM

Sorry , wrong place for this platform.

 

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