Error 512 - rear chassis fan not detected

[Kazza]

Hi

Just unwrapped my birthday present today... a brand new, shiny, HP Pavilion HPE-595uk (yay!).  My husband bought it direct from HP, about 3 weeks ago.  It has been unused until today.  (Happy Birthday me!)

However, on first power up, I got a bios message:- "Error 512 - rear chassis fan not detected, Press F1 to continue"

I pressed F1 and the startup continued, Windows 7 Installed, all seems ok... I am talking (typing) to you on the PC right now.  However... if I powercycle the PC, I get the error (Error 512 - rear chassis fan not detected, press F1) every time.

Does this mean there is a fault with this PC? Should the rear chassis fan be detected?  Has a cable come loose?  Brand new PC remember... just out the box 2 hours ago.

[lasvegaswireman]

Yes, there is a fault. Yes, the rear fan should be detected. Has the cable come loose??? Maybe. According to HP;

Error: 512 - Rear Chassis Fan not Detected
Symptom:The Rear chassis fan is not connected or may have malfunctioned.
Actions to resolve: Reseat the rear chassis fan. Reseat fan cable. Replace the rear chassis fan.

I would reseat the fan cable/connector to the motherboard and make sure nothing is rubbing the fan causing it to slow down or stop. If that doesn't solve the issue, either the fan or motherboard are bad and you should contact HP for warranty service.

Frank

[Kazza]

So... I have to open this brand new PC and mess about inside?

Methinks not.  I shall be calling HP in the morning and they can do that!

I kinda expect a £800+ PC to work out of the box!

[Scott7]

Also getting the "512 - Rear Chassis fan not detected" error message on my brand new HP Pavilion h8-1287c.  Joy.