Failed smart short self test (1359 Views)
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Honor Student
jdh0ne
Posts: 2
Registered: ‎01-31-2012
Message 1 of 4 (1,359 Views)

Failed smart short self test

I have HP Pavillion Slimline OS windows 7 i3 CPU Failed smart short self test. How do I fix this problem HD521-2w what does this mean?

 

Thank you

Provost
lasvegaswireman
Posts: 7,541
Registered: ‎07-16-2011
Message 2 of 4 (1,321 Views)

Re: Failed smart short self test

Failing the SMART short test and receiving a HD521-2w error are both indications that your hard drive has some faults and may fail completely out any time. Create your HP recovery discs if you can and backup all of your personal data. If the computer is under warranty contact HP for replacement. If not, purchase a new hard drive to replace the failing unit.

 

Frank


Frank
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Honor Student
jdh0ne
Posts: 2
Registered: ‎01-31-2012
Message 3 of 4 (1,311 Views)

Re: Failed smart short self test

Thanks Frank,

 

Now that you have answered that question. I have more, where do I get a hard drive & how do I know which one? It says I have two in my computer. Also I have transfered all my stuff to an external hard drive. Will that put everything back onto my new hard drive that I need to get? Desktop Icons & files? Thanks for your help, very much appreciated.

 

Jon

Master's Graduate
Matt_Lo
Posts: 517
Registered: ‎12-13-2010
Message 4 of 4 (1,292 Views)

Re: Failed smart short self test

If the unit is still under warranty, I would call HP and get a replacement. If it is not under warranty, you can still call to purchase a new one. As for getting all your programs and system settings back, I recommend creating a system image. Here's a Microsoft article with the details on what a system image is and how to create one
http://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-files
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