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04-06-2012 04:03 PM - last edited on 04-06-2012 09:36 PM by MrMatthew
HP Pavilion DV7-6193ca
Serial: [Personal Information Removed]
Prod. Number: a3j04ua
Windows 7 64 bit
Windows update completely installed automatically, also went on HP support site to scan and auto update computer. Function/ B key no longer gives access to bass control. Computer is brand new.
04-07-2012 05:45 AM
Try downloading and reinstalling HP Quick Launch Buttons on the link below.
After the reinstallation has completed, restart the notebook.
If the above procedure fails to correct the problem, try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
After the reinstallation has completed, restart the notebook again.
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