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Function plus "B" for added bass for Beats Audio no longer works after updating system (147 Views)
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CharlieWalker Student
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CharlieWalker
Posts: 1
Registered: ‎04-06-2012
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Function plus "B" for added bass for Beats Audio no longer works after updating system

[ Edited ]

‎04-06-2012 04:03 PM - last edited on ‎04-06-2012 09:36 PM by Moderator

HP Pavilion DV7-6193ca
Serial: [Personal Information Removed]
Prod. Number: a3j04ua
Windows 7 64 bit

 

Windows update completely installed automatically, also went on HP support site to scan and auto update computer. Function/  B key no longer gives access to bass control. Computer is brand new.

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Provost Provost
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DavidPK
Posts: 23,821
Registered: ‎09-24-2010
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Re: Function plus "B" for added bass for Beats Audio no longer works after updating syste

‎04-07-2012 05:45 AM

Hi,

 

Try downloading and reinstalling HP Quick Launch Buttons on the link below.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55150.exe

 

After the reinstallation has completed, restart the notebook.

 

If the above procedure fails to correct the problem, try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

After the reinstallation has completed, restart the notebook again.

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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