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01-22-2012 06:24 AM
I am getting the paper jam message but there is no paper jam. The cartridge is stuck in the far right position and when I turn printer on I get the paper jam message and then "click,click,click" and I believe that noise is from the cartridge trying to move. I can't manually move it. This is my work at home business fax and I need to get it going so any help you can give me will be greatly appreciated.