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jalany3045
Posts: 6
Member Since: ‎12-11-2010
Message 1 of 9 (1,945 Views)

HP Pavilion P6610f CPU Upgrade

[ Edited ]

When Upgraded To Phenom II X6 1055T 125 watt I Get " unsupported cpu installed " On Boot Up Than Shuts Down Immediately When HP Specs & Technical Supports Say It's Able To Be Installed Without Any Issues or Any Change In The Settings, Report Any Additional Information Can Be Updated On Information, And I'm Using Phenom II X4 925, And I Need Any Answers With This Issue or Help Resolving This Issue.

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Big_Dave
Posts: 20,202
Member Since: ‎07-17-2009
Message 2 of 9 (1,942 Views)

Re: HP Pavilion P6610f CPU Upgrade

[ Edited ]

The original specifications indicate a 95 watt processor and the processor you are trying to install is 125 watts. The motherboard specifications do show that model line which is 125 watt. Only the HPE series show that processor model line. Ity might be a bad post by HP.

 

You could try clearing the CMOS but I don't think it's going to help but it's something to try.

 

Make sure that there are not any bent processors pins.  You will have to look very close.

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HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
jalany3045
Posts: 6
Member Since: ‎12-11-2010
Message 3 of 9 (1,928 Views)

Re: HP Pavilion P6610f CPU Upgrade

HP Was Given The Model Pavilion P6610, HP Specs On A Pavilion P6610f States Along With HP Technician Says It Will Take Even AM3 Phenom II X6 1055T 125 watt, HP Inform Myself It Will Handle Up To 1055T 125 Watt, I've Changed Numerous CPU's Before Except Never Changed One From 95 Watt to 125 watt, HP Keeps Saying No Changes Are Needed In The Setup Not Even Clearing CMOS, And This My First Attempt To Upgrading To A Higher CPU Wattage Even HP Technicians No Changes Than Will Keep Searching For Answer Until I Extinguish Any Avenues.

 

I've Changed Compaq CPU's - HP Business CPU's - Gateway CPU's With Any Where From AMD To Intel Except With This New CPU I've Had No Experience Switching Between Wattage CPU's.

 

 Just Be Very Careful or Not Dumb Founded or Careless.

 

Maybe HP Information Isn't Correct And HP Technical Forum Is Looking In To It Were I Might Never Get Any Answer or Not ?


Big_Dave wrote:

The original specifications indicate a 95 watt processor and the processor you are trying to install is 125 watts. The motherboard specifications do show that model line which is 125 watt. Only the HPE series show that processor model line. Ity might be a bad post by HP.

 

You could try clearing the CMOS but I don't think it's going to help but it's something to try.

 

Make sure that there are not any bent processors pins.  You will have to look very close.


 

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Big_Dave
Posts: 20,202
Member Since: ‎07-17-2009
Message 4 of 9 (1,925 Views)

Re: HP Pavilion P6610f CPU Upgrade

Send a PM to sumsolstice.  He might know what the issue is or if a bios update is available.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
jalany3045
Posts: 6
Member Since: ‎12-11-2010
Message 5 of 9 (1,921 Views)

Re: HP Pavilion P6610f CPU Upgrade

The HP Pavilion P6610f Has The Same Motherboard Use On Some HPE Series Computers, The Motherboard Is

N-Alvorix-RS880-uATX, The Current System Bios Is 6.02 7/21/10, And Looking For The Updates There Isn't Any Bios

Updates Currently From HP.

Top Student
jalany3045
Posts: 6
Member Since: ‎12-11-2010
Message 6 of 9 (1,919 Views)

Re: HP Pavilion P6610f CPU Upgrade

During This Whole Issue With CPU Upgrade, HP Technicians Keep Saying My P6610f Will Take X6 1055T, Just Got Info From HP Showing  It Will Take X6 1055T 125 watt, I Keep Asking HP Than Can Never Get Answer On 95 Watt & 125 Watt Except The Technician Said Would Receive Upto X6 1055T,  " I Found On AMD Web Site That They Made A 95 watt X6 1055T ", And I Think HP Technicians Not Getting or Giving The Correct Info.

 

All My AMD 95 watt CPU's Have Worked Just Fine Until I Put The 125 Watt In That's When I Got The " unsupported cpu installed " And I Bet I'm Getting The Wrong Information Even At HP It Only Specifies Socket AM3 Upto X6 10xxxT Except It Never Mentions Maxium Wattage To Use On the Motherboard.

 

After Furture Searching AMD Has Made Two X6 1055T CPU's

 

1 - HDT55TWFGRBOX Phenom X61055T 95 watt

 

2 - HDT55TFBGRBOX Phenom X6 1055T 125 watt

 

HP Keeps Giving The 125 Watt HDT55TFBGRBOX To Use And Searching AMD Made Very Limited of Those CPU's Whether I'm Right or Not.

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Big_Dave
Posts: 20,202
Member Since: ‎07-17-2009
Message 7 of 9 (1,917 Views)

Re: HP Pavilion P6610f CPU Upgrade

That 95 watt model may be the solution.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
jalany3045
Posts: 6
Member Since: ‎12-11-2010
Message 8 of 9 (1,855 Views)

Re: HP Pavilion P6610f CPU Upgrade

HP Technician Help That My Motherboard Will Handle The 125 watt CPU, On Dec. 11, 10 Within 2 - 3 Days I Should Be Contacted by HP Advanced Support Group, Can't Any Truth From HP nor It's Technicians, Keep Stating My System Should Except To 125 watt CPU, And I Can't Them To Prove It To Me.

 

HP Technicians Keeps Stating Zero Changes In The Settings.

 

 

Last Time The HP Advanced Support Group Was Contacted With Another Issue of Mine I Never Ever Heard A Word From Anyone And All See Excuses With No Resolution.

Honor Student
tommysorrells
Posts: 2
Member Since: ‎02-20-2011
Message 9 of 9 (1,374 Views)

Re: HP Pavilion P6610f CPU Upgrade

I also get the same message with my P6624y. They have told me that the motherboard will handle the AM3 X6 1090T that I bought but no luck. They are now telling me that they can't/won't help with the problem. But the specs say that it will handle it but I don't think it does.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation