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Re: HP Pavilion a 6130 N - memory Problem - BSOD (893 Views)
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Honor Student
SassyS
Posts: 3
Registered: ‎07-17-2011
Message 1 of 5 (941 Views)

HP Pavilion a 6130 N - memory Problem - BSOD

I have a HP Pavilion a6130N with AMDAthlon 64 x 2  dual core processor 5000+ and 3072 mb PC2-5300 DDR2 SDRAM memory    - I have been having many BSOD with different reasons - ran all diagnostics checks and they were ok - this has been going on for  a few months - now today 7/17/11  finally was able to get a possible reason.  I started it in safe mode with internet connection - ran the windows memory diagnostic tool and it said "Hardware problems were detected.  To identify & repair these problems, you will need to contact the computer manufacturer."  I have checked on HP site but cannot find out what to do.  Is it RAM chips or mother board?  How do I find out and if the chip is bad how do I know which one?   This getting very frustrating.   The computer is  4 years old and was great, until now :smileysad:

Help Please !!!

Thank you

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Big_Dave
Posts: 17,058
Registered: ‎07-17-2009
Message 2 of 5 (925 Views)

Re: HP Pavilion a 6130 N - memory Problem - BSOD

[ Edited ]

Hi,

 

Try the below suggestion if you think that the issue is a memory problem.

 

Try this bootable memory diagnostic CD. Download memtest86 iso file and burn it to disk using Imgburn.

Do you get errors?

 

You should also boot into the bios (F10) and run the boot time diagnostics. Do you get errors?

 

The next time your get a BSOD, please post the entire error message.

 

Did you make any hardware changes to your PC?

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Honor Student
SassyS
Posts: 3
Registered: ‎07-17-2011
Message 3 of 5 (911 Views)

Re: HP Pavilion a 6130 N - memory Problem - BSOD

 

Thank you in advance for your reply - this is going to be a lenghty post.

Today 7/18 - I started the computer and it took a while but it went to BSOD - something about a driver and then the screen was gone.  I have since unchecked the box so that I can now write down what the BSOD says.  I tried to start is safe mode with internet.  Got the HP screen then nothing - no hard drive light.  Turned it off, waited aminute and hit ESC to start in Boot Screen -selected hard dirve (Hitachi) ran test & repair - Start up Reair was unable to repair -  Problem details are as follows:

Startup repair Vc

Signature 01  Auto Failover

Signature 02 6.06.000.16386.6.0.6001.18000

Signature 03  3

signature 04   65537

signuature 05  unknown

signature 06  0xc5

signature 07  0

signature  09  2

signature 09 WrpRepair

signature 10  2

OS Vresion  6.0.6000.2.0.0.2561

Locale ID:  1033

Diagnoes & Repair Details

Last successful boot tome  7/18/2011  9:03:50 (GMT)

Number of repair attempts: 1

Session details

System Disk = \Device\Harddisk0

Windows Directory = C:\Windows

Auto Chk Run = 0

Number of root causes = 1

Tes Performed:

Name: check for updates

Result: Completed successfully.  Error Code = 0x0

Tme Taken = )ms

 

Root Cause Found

Unknown Bugcheck:Bugcheck c5.Parameters = 0x484bc 99, 0x0, 0x81f05770

Repair Action -

System files integrity check & repair   Result Failed  Error Code - 0x2 Time take 636640ms

 

 

After Repair & Diagnosis - everything came up fine.  The system will run fine for hours.  I know there have been automatic windows updates overnight.  I also had an error about Kaspersky virus software update which I didn't even know about Kaspersky - I have a feeling it was with a Yahoo toolbar which I have since disabled.  I also empptied the recylce been and not the we site is not listed in a search - I never found the program.  Maybe Norton removed it??

One time the Repair & Diagnosis said it was a memory problem but when running PC Doctor, my memory is fine.

 

I am hoping this is a simple fix.  But the issues that I am having on startup are new. 

 Other problems on the BSOD are 

Page Fault_in_Non Paged_Area

PFN_LIST_CORRUPT

FLTMGR_FILE_SYSTEM

 

 

I have check the event log and ifnd that there a several errors with the same reason  They are listed below.  I have saved them in a word docuement - I wish there was a way to attach. 

Log Name:      System

Source:        Service Control Manager

Date:          7/18/2011 5:39:15 PM

Event ID:      7000

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Sandy-PC

Description:

The MCSTRM service failed to start due to the following error:

The system cannot find the file specified.

 

 

Log Name:      System

Source:        Microsoft-Windows-DistributedCOM

Date:          7/17/2011 1:36:32 PM

Event ID:      10005

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Sandy-PC

Description:

DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:

 

 

Log Name:      System

Source:        Service Control Manager

Date:          7/13/2011 5:08:20 PM

Event ID:      7022

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Sandy-PC

Description:

The HP CUE DeviceDiscovery Service service hung on starting.

Event Xml:

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Big_Dave
Posts: 17,058
Registered: ‎07-17-2009
Message 4 of 5 (908 Views)

Re: HP Pavilion a 6130 N - memory Problem - BSOD

[ Edited ]

Hi,

 

Did you get a chance to run memtest ?

 

Try this procedure:

Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any.  You might want to buy a can of compressed air to blow the dust out of the CPU heat sink.  Plug your PC back in and give it a go.

 

Try this from the RUN window:

 

cmd

sfc  /scannow  --------> this will scan your critical system files and attempt repairs

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Honor Student
SassyS
Posts: 3
Registered: ‎07-17-2011
Message 5 of 5 (893 Views)

Re: HP Pavilion a 6130 N - memory Problem - BSOD

sorry it has been so long to reply - computer was acting up so bad I took it in for diagnosis.  Failing Hard Drive - bad sectors.:womansad:

Luckily the retail facility I bought it from gave me a recovery disk and a diagnotics tool disc

so many BSOD's and all different

thank you for your input and help

 

 

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