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Re: HP S5-1020 wireless/gateway IP problem (45 Views)
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Student
linejack1
Posts: 1
Registered: ‎08-03-2012
Message 1 of 3 (63 Views)

HP S5-1020 wireless/gateway IP problem

After the last HP Product Assistant updated the wireless adapter, it can't find the gateway IP address - I've supposedly rolled back the the previous driver, but it still requires the diagnostic tool to set it right.  Every time.   What can I do the reset the adapter to pick up the right IP address?

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Professor
Danjen
Posts: 2,520
Registered: ‎07-10-2012
Message 2 of 3 (45 Views)

Re: HP S5-1020 wireless/gateway IP problem

How and why do you have a fixed address for wireless?  Setup your wireless for obtain an ip address automatically and obtain a dns automatically.  Are you on a work network?

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Tutor
dannymsckl
Posts: 55
Registered: ‎08-02-2012
Message 3 of 3 (35 Views)

Re: HP S5-1020 wireless/gateway IP problem

Do you mean you cannot ping the default gateway when you say you can't ping? Also try to check first if you are really connected to the network because if you are, then you should be able to ping it. 

 

And yes, make sure yu're on DHCP. 

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