- HP Support Forum Home
- >
- Desktop & Monitors
- >
- Hardware
- >
- Re: Hard drive cycling on and off
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Hard drive cycling on and off
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-27-2011 04:29 AM
I just bought my HP 400y from Best Buy in December. It has been running fine but over the last week it has been acting strange. The hard drive comes on and off constantly. You can hear it cycling over and over. It sounds like a fan turning on and off. I checked it for dust but there was none. I don't know what to do to fix it. Can anyone help?
Re: Hard drive cycling on and off
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-27-2011 01:05 PM
Silly question, did you really open the case, or is this an observation from outside. I ask, as hard drives do not have a dust issue. (Yes, hard drives have a mircon filter, but that is not an issue).
Are you sure it's the hard drive? Holding the hard drive, can you feel it cycling off?
What manufacturer, model, and firmware revision. There are Seagate 7200.11 and 7200.12 with problems. But, that machine is Aug2010 circa. HP should not have any of those drives still on the shelf.
HP's warranty is 1 yr, and you pay shipping to HP and back..... $100 avg.
To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
PS--You can render both Solution and KUDO
Re: Hard drive cycling on and off
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-27-2011 10:50 PM
May I join your conversation please.I'm interested to help and share some
experience.
It is my experience that my customers call the same thing in so many ways. I believe the "Hard drive" mentioned here
is the same thing as what other people call "the tower" usually in North America,"the CPU" in Southeast Asia,and "hard drive" in Australia and New Zealand.. It is actually the computer itself, that which we computer geeks call the CPU chassis , where the motherboard and the HDD is contained.
Just another thing like "grounding" in the USA,and Philippines, as "earthing" in the UK and the Commonwealth countries.By the way,in Australia they call the US and Phil "power outlets" as "powerpoints".Please don't confuse
that with the MS Office software. In the UK,they call it "AC MAINS".
Best Regards
TEDUinManila
Re: Hard drive cycling on and off
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-02-2011 08:43 AM
make sure its not your cd/dvd drive cycling
