HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Hard drive failure (43 Views)
Reply
Reply
Topic Options
Frixmatthew Student
Student
Frixmatthew
Posts: 2
Registered: ‎08-17-2012
Message 1 of 3 (48 Views)
Report Inappropriate Content

Hard drive failure....

‎08-17-2012 11:21 AM

My hard drive seems to have went out I had been getting a message saying something about the hard drive failing. Well I took a look inside and there seems to be 2 360gb hard drives. How can I tell which is bad and how can I run my pc off the good one.
Posted from Apple iPod Touch
0
Reply
0
Please use plain text.
 
Regents Professor Regents Professor
Regents Professor
old_geekster
Posts: 6,207
Registered: ‎11-21-2008
Message 2 of 3 (44 Views)
Report Inappropriate Content

Re: Hard drive failure....

‎08-17-2012 11:32 AM

Frixmatthew, welcome to the forum.

 

When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.

 

You should have S.M.A.R.T. capability on the drives.  Disconnect each one separately and run the S.M.A.R.T. test from the BIOS on the other.  This should identify the failed drive.

 

Please click "Accept as Solution" if your problem is solved.

++++++++++++++++++
**Click the KUDOS star on the left to say 'Thanks'**

Intelligence is God given; Wisdom is the sum of our mistakes!
Posted from Acer A510
0
Reply
0
Please use plain text.
 
Provost Provost
Provost
DavidPK
Posts: 23,422
Registered: ‎09-24-2010
Message 3 of 3 (43 Views)
Report Inappropriate Content

Re: Hard drive failure

‎08-17-2012 11:36 AM

Hi,

 

Swap the HDDs over and use your Recovery Discs to reinstall the operating system on the good drive - if you don't have these, you can order a replacement set of Recovery Discs using the link below.

 

Order HP Recovery Discs.

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

0
Reply
0
Please use plain text.